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The Secret to Keeping Long-Term Clients
You know what we don’t believe in? The “set it and forget it” approach to client relationships.
Because once the contract is signed, the real work begins—and we’re not just here to do tasks. We’re here to support, guide, and actually check in to make sure things feel good on both sides.
Keep reading to see exactly how we follow up with intention (and how you can too).
The Easiest Way To Save Money In Your Business This Year
Do you notice your revenue dips and spikes on a regular basis?
This can be a normal part of business, but if it happens when you say yes to every single inquiry and your… well, that’s a red flag of its own.
Let’s talk about saying yes to red flag clients—because we’ve all been there.
How you’re “supposed to” scale your business
I didn’t do what I was “supposed to do” with my VA agency, and I’m so glad I didn’t!
Everyone in my industry was launching VA systems and operations templates. It seemed like the logical next step for me — the thing I was “supposed to do”.
So, I started working on it…and immediately felt like I was dragging dead weight. It didn’t light me up, and I wasn’t excited about it.
We made a mistake and almost lost a client (Real Talk)
Listen, mistakes happen. What matters is how they’re handled.
We recently made a mistake that almost cost us a high-ticket client. And while we’re human and understand mistakes pop up from time to time, it’s so important to assess them so they don’t happen again.
In this blog post, we’re giving you a deep look at what we did to make things right. Keep reading so you can handle mistakes in business with grace and integrity, too!
Use Client Feedback to Scale to 6-Figures!
Do you have client feedback collecting dust in a folder somewhere? If so, you’re missing out on major opportunities to learn and evolve!
One of the biggest shifts that got Champagne Collective from six to seven figures was listening to our clients. They can tell you more about your business, offerings, and target audience than anything else can.
Feedback isn’t just a pat on the back. It’s your roadmap to improve your services, retain your clients, and stand out in a crowded market.
So, how exactly do we use their feedback as a springboard to success? We’re telling you in this post.
Why Your Clients Are Actually Hurting Your Revenue
Are your clients hurting your revenue? I know that sounds counterintuitive. You work with clients to make money, right? That’s the ideal case, but when your clients have commitment issues, it drains your energy and hurts your bottom line. If you’re always chasing and replacing clients instead of attracting long-term, high-value ones, this might be why. Read to the end to learn how to fix it!
The secret to retaining long-term clients
It’s every service-based entrepreneur’s dream to create a roster of dreamy, long-term clients. When you have clients you work with month-over-month, it gives you stability and comfort in your business. But how do you sign clients and then continue to keep them on board? Your instinct is to deliver high-quality work, but is that really all it takes? In this blog post, I’m sharing what I know about building sturdy client relationships.
why you need to steer clear of using AI to make sales
If you’re afraid AI is going to take your job, think again! I’ve heard so many people say that over the past few years, but it’s never even crossed my mind. I know for a fact that nobody will buy a product or service that was promoted by robot-made content, and here’s why.
Three Ways to Avoid Working With Red flag Clients
If you constantly fire clients, you’re likely not doing enough due diligence during the vetting phase. Here are three things you should consider before you welcome new clients into your world.
What to do when you lose clients
We lost five clients in April, and I didn’t lose my shit! Why? Because I knew we would replace those open spots, so there was no point in worrying! The next time you lose a client, try these three things to help you navigate the situation and move your business forward.
your team is not responsible for your business growth.
POV: You outsource tasks in your business to help you grow. That’s amazing! BUT. . . That doesn’t mean your service provider is responsible for your sales. Your team isn't going to generate six figures in sales for you alone. As a business owner, you are responsible for showing up, engaging with your audience, and driving sales. So, how can you increase sales in your business with the help of your team?
how to create magnetic messaging that attracts dream clients
Are you continuously getting off of sales calls thinking, “What the fuck was that?” If so, you have a messaging problem! This is what you need to do: change your messaging so it attracts and converts your dream clients.
fix your business’s back end in three simple steps
The good news is that if your business’s back end isn’t working the way you want it to, you can fix it with just three simple steps. But before we get into it, here are four ways to identify if your back end needs some TLC!
low client retention? it’s probably because of this.
I hate to break it to you, but if you’re struggling to keep clients in your business, it’s probably because your communication systems suck. Keeping the lines open within your team and with your clients ensures clarity, trust, and growth. Without it, your business can quickly turn into a dumpster fire of lost information, missed deadlines, and disappointed clients. Here’s what I recommend to take your communication with clients to the next level so they want to stick around!!
You’re Leaving Money On The Table With this one mistake
If you’re doing this one thing every.single.month, we need to talk because it means you’re essentially working for free. And we BOTH know you did not go into business to make $0. Every time you send an invoice after you complete client work, you run the risk of leaving so much money on the table. Here’s what I suggest instead!
How to Stop Feeling Overwhelmed by Client Deadlines
Do you constantly feel overwhelmed by client deadlines? When you see a task come in, does it immediately send you into a stressed-out frenzy? That’s no way for an entrepreneur to feel in your OWN business. If you're wondering how to stop feeling overwhelmed by client deadlines and feel more in flow with your work, read on!
5 Habits of Our Most Successful Clients
We are beyond blessed here at AK/VA to work with incredible, talented, and wildly successful clients who are making an impact on the world each and every day. After working with many business owners, we know what works and what doesn’t work in the online space. Read on to learn how to land these types of clients and what the 5 habits of our most successful clients are so you can implement these habits, too!
There’s Funds in the Follow-Up
Converting clients into paying customers is not just about how great your consultation call process is or how amazing you are at pitching yourself. The key to landing more clients is mastering the art of the follow up. Read on to learn why the funds are truly in the follow-up and how to create a follow-up system that converts.